Contact our customer service for personalized advice on our products, individual recommendations, gift ideas, help with account management, and more.
Our team is available during the following hours:
Monday to Friday: 11:00 AM – 5:00 PM
Closed on Saturdays, Sundays, and public holidays
Response time: within 48 hours (valid on weekdays)
Email
service@unuetzer.com
Phone
Currently unavailable
| Countries | Shipping Method | Delivery Time | Shipping Costs | Order Value | Return Costs |
|---|---|---|---|---|---|
| Germany | UPS Standard | 2–3 business days | €4.90 | under €500 | Free |
| Germany | UPS Standard | 2–3 business days | €0.00 | over €500 | Free |
| Austria | GLS Standard | 4–5 business days | €4.90 | under €500 | Free |
| Zone 1 * | UPS Standard | 6–7 business days | €18.90 | under €500 | Chargeable |
| Zone 1 * | UPS Standard | 6–7 business days | €12.90 | from €500 | Chargeable |
| USA | UPS Standard | 6–7 business days | €59.90 | Not available | Chargeable |
| England | UPS Standard | 4–8 business days | €29.90 | Not available | Chargeable |
| Switzerland | UPS Standard | 6–7 business days | €25.90 | under €500 | Chargeable |
| Switzerland | UPS Standard | 6–7 business days | €14.90 | from €500 | Chargeable |
* Zone 1 (Belgium, Denmark, France, Luxembourg, Netherlands, Slovak Republic, Slovenia, Finland, Italy, Sweden)
