Ordering Information



Due to the high volume of orders, there might currently be

processing delays of 2-5 working days.

We kindly ask for your understanding and patience. Please apologize for the inconvenience.

1. How to place an order

So easy you can give up your order at unuetzer.com:

Select as soon as you find what the desired size and click on "In the shopping bag". In the "shopping bag" your items are stored as long until you complete your order.

Click on "Continue shopping" if you want to acquire more items.

Once you have added all the items you want, and are ready to complete your order, activate the button "Checkout" in the "shopping bag".

Subsequently, our ordering process leads you step by step by logging in and the payment formalities. Just follow the instructions on your screen. Finally, a confirmation is displayed on the completion of your order.

Even after completing your order, we will inform you immediately about the further whereabouts of your order. First, you will receive a confirmation of the order under the e-mail address you specify. As soon as your order has been edited or we have handed over these UPS, we will send you another notification by e-mail. All e-mails contain their order number. We strive to keep all items available on our website for you. It can still happen that due to simultaneous clicks an item is already sold out when you complete your order. If this is the case, you will be informed immediately by e-mail. If individual articles of a total order are not available, this is also listed on their invoice.

2. My account

On unutzer.com you will find the category "My Account". During the first registration, you must specify your e-mail address and select a personal password. With any further visit to Unuezer.com, you can then easily log in from this data. Incidentally, you can change or supplement your personal information at any time. Of course, this also applies to e-mail address and password as well as billing and delivery address.


- Contact us: Service (at) unuetzer.com

Our service times:
Monday - Friday 10am - 5pm
Saturday – Sunday & holidays closed
Response time: max. 48 hours*
(valid for working days)

*Current time of reply: approx. 3-5 daysUnfortunately, we are currently facing delays in the process. We hope for your understanding and apologize the inconvenience.  

Thank you very much for your time and patience.